INFORMATION WE COLLECT AND HOW WE USE IT
We do not collect and process data except when voluntarily provided by you. Each visitor can navigate in our website without giving any personal information.
We request your personal data (first name, last name, email, phone number) when you proceed with your booking or when you fill the website contact form or when you communicate with us via email
In order to make a reservation and to ensure that we can communicate with you, you will be asked to fill in your personal information such as first name, last name, email, phone number, and some booking details (accommodation type, arrival and departure date, number of persons). We will not share that information with any third parties.
We use your personal information to:
- To provide customer service related to your accomodation request
- Successfuly make a reservation
- Accomodating to your special inquiries and other requests
- To ask for ratings and reviews of services or products
- To follow up with you after correspondence email or phone inquiries)
The IP address through which the PC has access to the Internet and then to the website is used solely for gathering statistics.
Use of 'cookies'
The visitor / user of this website may adjust his schedule for navigation and web browsing (web browser) so that either warns him to use "cookies" on certain services or to refuse to accept the use of "cookies "in any case. If the visitor / user of the services and pages do not wish to use "cookies" to identify himself may have limited access to some of the services, uses or functions provided by this website.
You can control and/or delete cookies as you wish - for details, see aboutcookies.org
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
EXTERNAL LINKS TO OTHER SITES
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. We may release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
PROTECTION OF PERSONAL DATA
Our website is hosted on one of Europe's secure data center, it is in a dedicated environment that means it does not share the same resources with malicious and fraud websites.
Although we take all reasonable steps to protect your personal data, we can not guarantee the security of personal data disclosed over the Internet. You accept the inherent consequences for the security of transactions executed over the internet and we are not responsible for any breach of security unless we act in negligence and only to the extent specified in these terms and conditions of use of the website.
CHILDREN & PERSONAL DATA
To respect the privacy of children and to comply with the laws designed to protect children, children under the age of 18 should not provide any Data. We will not knowingly collect, use, or disclose Data from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (parent, guardian). We ask that parents supervise their children while online.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
DISCLOSING YOUR INFORMATION
We treat all personal information as confidential and we will never sell, rent, share or otherwise distribute or make available your data to third parties (natural-legal entities) with the exception of the relevant provisions of the law that concern forwarding information to the relevant authorities.
RETENTION OF YOUR PERSONAL INFORMATION
There is no specific timeout in which data is 'mature' or ceases to exist, and can be only manually deleted.
RIGHT TO ACCESS DATA
You have the right to access and update your Data or to require their deletion.
If you want to access, change or even delete your details, please contact us at the emails listed below and we will take immediate action.